Step 3 of 5

Where do missed calls go?

Straight to your competitor.

1 in 3

of contractor calls go to voicemail while crews are on the jobsite

Local SMB call data, BIA Kelsey

The first call back

wins the job — homeowners hire whoever responds first

Lead-response research, contractor vertical

78%

of homeowners book the first contractor who replies to their request

Inbound lead-response benchmarks (HBR / LSA)